With October being Small Business Month, the CFA (Canadian Franchise Association) is taking the opportunity to debunk some franchising myths and celebrate franchisees as entrepreneurs

The idea of robots flipping burgers and assembling pizzas seems like something straight out of a sci-fi movie

If you aren’t actively seeking feedback from your Franchise Partners, you’re missing out on one of the most powerful tools for growth

Leading name in Canadian quick-service restaurant (QSR) space spreads wings to Toronto’s trendy Liberty Village

The emergence of AI assistants such as ChatGPT  is changing the marketing landscape permanently. What does this mean for you?

Investor Jason O’Connor never intended to become a franchise operator until he got involved with JDI Cleaning Services and now he’s on what he describes as a “growth rocket ship” and still climbing. He told us more…

Largest senior care solutions provider in US confirms first two franchise locations in Ontario

A growing interest in extracurricular activities, focusing on children’s education, is providing a fertile market for enrichment programs. Ellie Reynolds – CEO of Drama Kids – explains what this all means

The franchise lifecycle, well-known to industry insiders, describes the stages of a franchisee’s journey from entry to exit. In this article, we examine the later-life stages

In Canada, the dream of owning a business or franchise is increasingly accessible, thanks in large part to the wide range of government programs designed to support diversity in leadership.

In today’s dynamic work environment, effectively leading individuals aged 21-30—often comprising Millennials and the younger end of Generation Z—requires a nuanced understanding of their values, motivations, and expectations.

The title of this article is the ideal way to begin, so what is it?  Many readers will know exactly what it stands for but just in case it’s a new phrase to you, CRM stands for Customer Relationship Management.  The term was first used in the 1970s and popularized in the late 1990s.