Operational KPIs vs. Customer Experience KPIs: Striking the right balance
Kyla Broughton
Jul 3 '24
With its standardized practices, the fast-paced, competitive world of franchising can be particularly prone to laser-focusing on only operational KPIs
Don’t let franchise leads grow cold: How to keep potential franchisees engaged
Pamela Labelle
Jun 17 '24
Consistent nurturing is key to converting leads into franchisees. Email reminders, SMS notifications, and various digital touchpoints keep potential franchisees informed and interested, allowing you to make the most of your marketing budget.
Cracking the customer code: How franchisees can unlock success with metrics
Kyla Broughton
Jun 13 '24
Delivering a stellar customer experience (CX) is the golden ticket to success; the key to achieving that ticket is the power of metrics.
How to pitch yourself to a Franchise brand
Stuart Wood
Jun 12 '24
If you’re thinking of becoming a franchisee with an existing brand, there are many things you can do to help your application stand out from the crowd.
Master the challenge of local community marketing: Become a successful franchisee
Tim Morris
Jun 6 '24
Unravel the fears of marketing as a new franchisee and discover the path to success in growing your franchise business.
How Google reviews reflect and influence consumer behavior
Sebastian Aguirre
Jun 3 '24
Explore how Google Reviews have become a critical tool for consumers, shaping purchasing decisions, trust levels, and brand perceptions.
Top tips for crafting social media policies in a franchise system
Andrew Seid
May 22 '24
In today’s digital age, social media has become an indispensable tool for businesses to cultivate their brand and connect with consumers.
Consistency: Is it the ‘heart’ of franchising?
Kyla Broughton
May 8 '24
Is being 100% identical everywhere in the world essential, or is there some wiggle room for local culture?
Three billion daily searches fuel surge in projected Google reviews for 2024
Sebastian Aguirre
Apr 30 '24
Discover how franchisees leverage the influence of Google Reviews to enhance visibility, attract customers, and drive business growth.
Marketing automation technology is proving faster and better growth
Corey Nicholson
Apr 30 '24
Very excited to be contributing to Elite Franchise online, I wanted to introduce myself and how we currently support the franchise community.