In the world of restaurants, where meals are more than just food—they’re experiences—creating emotional connections with customers is the secret sauce to long-term loyalty.

The “Dog & Pony Show”. Sound familiar? If you’re a field coach, or in franchise leadership… you know what I’m talking about

The FTC’s ban on fake reviews demands greater accountability from franchisees, emphasizing authentic feedback to build trust, avoid penalties, and highlight genuine customer satisfaction across locations

Halal, an Arabic term meaning “permissible,” refers to food and drinks that comply with Islamic law. This includes the method of animal slaughter, as well as the ingredients used in food preparation

Gen Z is embracing franchise ownership at a rapid pace, with 9% already becoming franchise buyers

If you aren’t actively seeking feedback from your Franchise Partners, you’re missing out on one of the most powerful tools for growth

The title of this article is the ideal way to begin, so what is it?  Many readers will know exactly what it stands for but just in case it’s a new phrase to you, CRM stands for Customer Relationship Management.  The term was first used in the 1970s and popularized in the late 1990s. 

Proper education can make or break a franchise deal. Engaging prospects with detailed, relevant information ensures they’re prepared and committed, while an uneducated prospect can disrupt your sales funnel

Understand why a Franchise Advisory Council is essential for fostering communication, boosting franchisee satisfaction, and driving innovation, making it essential for any franchise network.

Think of your last shopping mall experience. Rows of stores with their familiar brands, window displays impeccably designed and curated to showcase the latest fashion and trends…

The Canadian franchise industry continues to be a committed and growing sector that covers a diverse range of businesses.

Celebrating franchising excellence in Canada – Elite Franchise 100 league table launch