As a U.S. franchise lawyer, I routinely speak with Canadian franchisors who have built strong systems at home and are ready to “go international.” For many brands, the first stop is the United States – close geographically, culturally familiar, and commercially attractive

While most businesses track basic satisfaction, failing to bridge the gap between perceived and actual customer experiences can quietly erode long-term brand equity across the network

Franchise networks don’t grow in a straight line. For many, there’s a tipping point – the moment where early traction turns into sustained momentum, and new openings begin to accelerate as confidence builds across both communities and franchisees.

Artificial intelligence is fundamentally changing how consumers search for information online. For franchise organizations, this shift presents both a significant challenge and a powerful opportunity

How low-cost, flexible models are opening the door to entrepreneurship for Canadians. Franchising is becoming the practical bridge between employment and ownership for Canadians who want more, without risking everything

The Canadian Franchise Association (CFA) has confirmed that the Traditional (those with brick-and-mortar locations) and Non-Traditional (those that are mobile or home-based) Grand Prize winners of the 2026 CFA Awards of Excellence in Franchising are:

Nobody likes looking at bad numbers. So when things get tight, a lot of franchise owners stop looking altogether

The first location was doing over a million in sales. The owner was on-site every day, knew the customers by name, and could fix problems before they surfaced

In 2026, the biggest challenge in franchise marketing is not creativity or even strategy. It is the ability to execute consistently across every location, channel, and customer interaction

In an industry built on growth, performance, and constant decision-making, franchise leaders are often expected to have the answers

For franchises, video production should never be approached as a single deliverable. A common mistake brands make is thinking in terms of one video for one purpose