My 34-year career with the federal government in the USA was no accident. Several leaders poured into me to usher in encouragement, inspiration, and motivation

Culture is important in any business, and more so in franchising.  Why is it then that very few organizations have culture detailed as part of their strategy? 

I served as a frontline, mid-level, and senior-level leader for the United Stated federal government for 34 years

Effective delegation isn’t about stepping away—it’s about setting clear expectations, ensuring accountability, and keeping everyone aligned with your business goals

Recognizing International Women’s Day recently the Canadian Franchise Association (CFA) celebrated those women making waves in their industries

Why franchisors need to build stronger relationships with franchise partners and corporate teams

Leadership is a choice—one that comes with responsibility, challenges, and rewards

Exiting a franchisee is never easy, but doing it the right way can protect your brand, maintain goodwill, and ensure a smoother transition for all parties

Does your organization celebrate Heritage Months? If yes, what kinds of activities happen for your teams and Franchise Partners? 

Have you considered ways to lead the youngest generation coming into the workforce? What are their expectations, goals, dreams, and aspirations? It’s worth consideration

Franchising your business is one of the most pivotal moves you can make to accelerate growth and scale effectively

Managing conflict with care requires intentionality and preparation. Leaders must equip themselves with the tools to address challenges thoughtfully and constructively.