In the world of restaurants, where meals are more than just food—they’re experiences—creating emotional connections with customers is the secret sauce to long-term loyalty.

In ChatGPT franchises now have a secret weapon in their arsenals. What can this mean for them? Antonio Hondo explains

The idea of robots flipping burgers and assembling pizzas seems like something straight out of a sci-fi movie

The emergence of AI assistants such as ChatGPT  is changing the marketing landscape permanently. What does this mean for you?

The title of this article is the ideal way to begin, so what is it?  Many readers will know exactly what it stands for but just in case it’s a new phrase to you, CRM stands for Customer Relationship Management.  The term was first used in the 1970s and popularized in the late 1990s. 

Balancing A.I. and personalized review responses to boost customer loyalty and reputation

Artificial intelligence (AI) is no longer just a buzzword or a futuristic concept; it’s here, and it’s changing the way we do business in the restaurant world.