Metal Supermarkets, the world’s largest supplier of small-quantity metals, is celebrating major achievements in the past year, including record network revenues, store counts and a 7.4% boost in sales (y-o-y), driven by an 8.9% gain invoice count, leading to increased revenues for the 11th straight year.
“We’re very pleased with calendar 2024’s results and many significant achievements by our franchisee partners,” said Stephen Schober, President and CEO of Metal Supermarkets. “By focusing on customer satisfaction and loyalty, our network achieved strong sales results, while, at head office, we continue to bolster information technology enhancements, furthering our eCommerce offering and increased marketing investment. And we are excited to enter 2025 solidifying Metal Supermarkets position as a market leader in all of our markets.”
An additional 9 stores opened across the United States and Canada during the year, boosting the network to 130.
Against this backdrop Pittsburgh-based Riverarch Equity Partners took a majority stake in the company – the principal objective being to foster accelerated growth and continued expansion across Canada and the United States.
Meanwhile, the company’s network ended the year with a Net Promoter Score (NPS) – a measure used to gauge customer loyalty, satisfaction, and enthusiasm with a company – of 86. This included 64 stores with a 90 or above NPS, on a 3-month basis.
Metal Supermarkets sells a wide variety of metals including Aluminum, Hot-Rolled Steel, Cold-Rolled Steel, Stainless Steel, Alloy Steel, Galvanized Steel, Tool Steel, Brass, Bronze and Copper. With highly specialized staff, customers can get the metal they need in a size that is convenient for them.
2024 also marked the 3rd year for Metal Supermarkets’ annual Trade School Scholarship. Launched in response to a projected need of over 360,000 welding professionals (https://weldingworkforcedata.com/) by 2026, the company continues to encourage students to enter the trades while supporting the first steps of their career.
The company is actively awarding locations to qualified individuals who have strong business acumen and customer service experience. The Metal Supermarkets franchise opportunity is best suited for the owner-operator franchisee who is looking to build an income and create a lasting, profitable business in their local market.
Investment range for a Metal Supermarkets location is between $430,500 to $592,500, and qualified owners must have a minimum of $150,000 in liquid capital to be considered.
