At JAN-PRO Canada, the answer has become increasingly clear. It is not equipment, territory size, or even years of experience. It is consistency: the daily discipline of showing up, communicating well, and holding to a standard when no one is watching.
That belief sits at the center of JAN-PRO Canada’s Certified Business Owner of the Year program, which this year recognized eight exceptional business owners from across the country at the annual national conference.
Recognizing the habits that build lasting businesses
The Certified Business Owner of the Year award is not primarily about volume or growth. It recognizes the business owners who have built something harder to measure. Trust. In commercial cleaning, trust is earned through reliability. Customers managing a healthcare facility, a professional office, an educational institution, or a retail environment are not simply buying a cleaning service. They are buying confidence. Confidence that the job will be done right, that communication will be clear, and that standards will not slip over time.
The business owners JAN-PRO Canada recognized this year have demonstrated exactly that kind of dependability in their own markets. They have built the kind of operational consistency that turns a service relationship into a long-term partnership.
This year’s Rising Star winners are franchise owners who have been in the JAN-PRO system for fewer than three years, recognized for the strength of their early foundation: Gurinder Basi from JAN-PRO Toronto, Bogdan Kunas from JAN-PRO Hamilton-Halton-Niagara, Kenneth Laureta, Camille Quinto and Loreto III Laureta from JAN-PRO Calgary, and Majed Ghanem from JAN-PRO Edmonton. These are business owners who entered the system and immediately demonstrated the discipline and customer focus that the JAN-PRO model is designed to support.
The Certified Business Owner of the Year winners: Jerry Libed from JAN-PRO Vancouver, Michael Muyrong from JAN-PRO Calgary, Dennis and Lyneth Bambilla from JAN-PRO Maritimes, and Akram Slimani from JAN-PRO Québec represent what is possible when the right person meets the right system. Across different markets, facility types and operating conditions, each of them has maintained a level of service quality and professionalism that customers notice and that the JAN-PRO network values and is proud to celebrate.
What the JAN-PRO model is built to do
Franchise success in commercial cleaning is not accidental. It is the product of clear standards, strong training, and the ongoing commitment of both the franchisee and the regional support team behind them. JAN-PRO Canada’s certified standards are designed precisely to create the conditions where business owners can build something durable: not just a cleaning route, but a real business with real relationships and real growth potential.
The national conference reinforced this point directly. The sessions were built around operational accountability, customer communication, and the practical habits that distinguish business owners who grow from those who stagnate. The message was straightforward: in this industry, the businesses that last are the ones that earn trust every single visit, not just at the start of a contract.
What this means for franchising more broadly
The franchise model works best when it combines a proven system with owners who take that system seriously. In commercial cleaning, the stakes are practical and immediate. A missed clean, a communication gap, or a lapse in quality is not an abstract brand issue. It affects a real workplace, real people, and the reputation of the business owner directly.
What JAN-PRO’s award winners demonstrate is that the ceiling in this industry is higher than many assume. Commercial cleaning franchise ownership, when approached with the discipline and professionalism these individuals bring, is a legitimate path to business growth, financial independence, and community impact. The JAN-PRO Canada network is proof of that, and this year’s honourees are strong examples of what that commitment looks like in action.
This article comes courtesy of JAN-PRO Canada, the commercial cleaning franchise brand helping businesses maintain cleaner, healthier workplaces through certified standards, reliable service and clear expectations.
