What does winning the Canadian Franchising Association’s Awards of Excellence top honour at the annual National Convention tell us about the health of a franchise system?

Walk into almost any franchise conference this year and you’ll hear the same word repeated like a mantra: automation. AI-driven scheduling, chatbot customer service, algorithmic site selection, predictive inventory

MTY Group’s Mack Taylor explains how MR.SUB is modernizing a Canadian original while keeping franchisee success at the center of its growth strategy…

OK Tire Stores Inc. has launched Behind the Bay Doors, a documentary-style video series celebrating the local ownership and community spirit at the heart of its Canadian franchise network

The Entrepreneur’s roller coaster: Three things we share with every new franchisee about surviving the lows

Liane Caruso argues that lead count is an outdated metric for franchise marketing, and explains how reporting conversion cost by funnel stage gives a far more accurate picture of performance

Kevin Wayne Johnson explains why Canadian franchise owners who confuse management with leadership risk limiting their team’s potential and their business’s long-term growth

Newcomers to Canada are starting a significant number of new businesses, with 32 percent of business owners with paid staff being immigrants, and franchising emerging as a key route to business ownership

Kristi Wenaus argues that franchise interviews must prioritize values over numbers, offering practical steps for franchisors to embed values‑based questioning and ensure long‑term alignment with franchisees

Antonio Hondo Parente explains how AI callers can automate inbound and outbound sales tasks for franchise organisations, boosting efficiency, consistency and revenue while allowing humans to focus on high‑value interactions

You are simultaneously growing a brand, supporting a network of independent business owners, protecting standards, driving unit-level economics and growing the franchise network

Filipino fast-food chain to roll-out 16 restaurants across British Columbia over the next five years. Initiative comes after separate commitment for 10 outlets in the Edmonton market