What does winning the Canadian Franchising Association’s Awards of Excellence top honour at the annual National Convention tell us about the health of a franchise system?

Walk into almost any franchise conference this year and you’ll hear the same word repeated like a mantra: automation. AI-driven scheduling, chatbot customer service, algorithmic site selection, predictive inventory

MTY Group’s Mack Taylor explains how MR.SUB is modernizing a Canadian original while keeping franchisee success at the center of its growth strategy…

AI might be the best franchise research assistant you’ve ever had – if you know how to use it

Sherry McNeil of the Canadian Franchise Association explains why Franchisee Appreciation Month is the perfect time to celebrate the local small business owners behind Canada’s franchise brands

Head office sets your costs. You set your value. Four levers decide who protects their margins this year and who discounts into trouble

OK Tire Stores Inc. has launched Behind the Bay Doors, a documentary-style video series celebrating the local ownership and community spirit at the heart of its Canadian franchise network

The Entrepreneur’s roller coaster: Three things we share with every new franchisee about surviving the lows

Liane Caruso argues that lead count is an outdated metric for franchise marketing, and explains how reporting conversion cost by funnel stage gives a far more accurate picture of performance

Kevin Wayne Johnson explains why Canadian franchise owners who confuse management with leadership risk limiting their team’s potential and their business’s long-term growth

Newcomers to Canada are starting a significant number of new businesses, with 32 percent of business owners with paid staff being immigrants, and franchising emerging as a key route to business ownership

Kristi Wenaus argues that franchise interviews must prioritize values over numbers, offering practical steps for franchisors to embed values‑based questioning and ensure long‑term alignment with franchisees