What does winning the Canadian Franchising Association’s Awards of Excellence top honour at the annual National Convention tell us about the health of a franchise system?

Walk into almost any franchise conference this year and you’ll hear the same word repeated like a mantra: automation. AI-driven scheduling, chatbot customer service, algorithmic site selection, predictive inventory

MTY Group’s Mack Taylor explains how MR.SUB is modernizing a Canadian original while keeping franchisee success at the center of its growth strategy…

Sabai Thai Spa owner Nuttha Goutier, is building a Canadian wellness franchise without compromising the culture that first made the business successful…

Canada’s resale market is forecast to shrink this year. The country’s largest private sale network is doing the opposite, and it has just opened its model to a new kind of franchisee

Just Cuts Global COO David Mathie, explains how the success of the Canadian launch of the hair Salon franchise depends on systems, local relationships, and getting the fundamentals right before scaling…

When evaluating a franchise opportunity, the most important investment isn’t the concept – it’s the franchisor behind it and the partnership they create

Every day, millions of sites are cleaned after hours, out of sight, and often with limited supervision. A checklist may say the work was completed

Leadership, operational excellence and community involvement remain essential, but today’s highest-performing franchisees are also embracing adaptability, team culture and local marketing to drive sustainable growth

The Entrepreneur’s roller coaster: Three things we share with every new franchisee about surviving the lows

Liane Caruso argues that lead count is an outdated metric for franchise marketing, and explains how reporting conversion cost by funnel stage gives a far more accurate picture of performance

Kevin Wayne Johnson explains why Canadian franchise owners who confuse management with leadership risk limiting their team’s potential and their business’s long-term growth