What does winning the Canadian Franchising Association’s Awards of Excellence top honour at the annual National Convention tell us about the health of a franchise system?

Walk into almost any franchise conference this year and you’ll hear the same word repeated like a mantra: automation. AI-driven scheduling, chatbot customer service, algorithmic site selection, predictive inventory

MTY Group’s Mack Taylor explains how MR.SUB is modernizing a Canadian original while keeping franchisee success at the center of its growth strategy…

Verifran addresses a key industry challenge: franchise recruitment has a qualification problem, not a lead-generation one

Steve Buors of Reshift Media explains how AI search is creating a new discovery stage in the franchise buyer journey, and why franchise brands need to establish visibility now

Every CRM box is green. Every sequence is firing. But if no one is picking up the phone, your franchise development process has a problem automation cannot fix

Initiative, in support of charity, Pink Pearl Canada, acknowledges Breast Cancer Awareness Month

Faced with a failing franchise territory and a 90‑day ultimatum, three targeted interventions turned a loss‑making branch into a profitable one

AI might be the best franchise research assistant you’ve ever had – if you know how to use it

Sherry McNeil of the Canadian Franchise Association explains why Franchisee Appreciation Month is the perfect time to celebrate the local small business owners behind Canada’s franchise brands

Head office sets your costs. You set your value. Four levers decide who protects their margins this year and who discounts into trouble

OK Tire Stores Inc. has launched Behind the Bay Doors, a documentary-style video series celebrating the local ownership and community spirit at the heart of its Canadian franchise network