Since its establishment in 2015, the brand has transformed from a humble concept inspired by the traditional chaiiwalas of India into a globally recognized name in the food and beverage industry. Combining a deep respect for tradition with innovative modern dining, Chaiiwala of London has become synonymous with high-quality food, warm hospitality, and community-focused values.
The brand’s menu is a masterful blend of tradition and innovation, offering an extensive range of signature chaii, snacks, and urban-style desi street food. From the iconic Karak Chaii to flavorful dishes such as masala chips, Bombay sandwiches, and desi breakfasts, Chaiiwala of London provides a fresh twist on classic recipes while staying true to its roots. Every item is crafted with care, creating a menu that appeals to both nostalgic diners and those seeking something new and exciting. With stylish interiors and a welcoming atmosphere, each store is designed to cater to dine-in customers while also providing seamless takeaway and delivery services.
Since franchising began in 2015, Chaiiwala of London has seen extraordinary growth. It now boasts 113 stores worldwide, including 91 in the UK, 19 in Canada, and 3 in Dubai. The brand’s ambitious expansion plans include its first North American locations, set to open in early 2025, and further growth in South Asia, the USA, and the Middle East. Its ability to adapt to diverse markets and secure premium locations, such as high streets, shopping malls, university campuses, and travel hubs, has been key to its success.
Beyond its impressive growth, Chaiiwala of London is a brand rooted in purpose. Inspired by the role of the original chaiiwalas as community hubs, the company seeks to foster a sense of connection in every area it serves. It also aims to set the gold standard for Indian street food globally while giving back through the Chaiiwala Charitable Foundation, which works to combat malnutrition both locally and internationally.
Franchisees benefit from Chaiiwala of London’s robust business model and extensive support system. The brand continues to open 4-5 stores each month, offering franchisees access to a scalable, proven operation. Stores typically range from 1,500 to 2,500 square feet and are meticulously designed to reflect the brand’s ethos while catering to the unique needs of the local community. Chaiiwala of London empowers its franchisees with innovative product offerings, strong marketing strategies, and a focus on customer-first values, ensuring their success in this competitive industry.
Chaiiwala of London’s mission extends beyond food—it is about creating memorable experiences and becoming an integral part of its customers’ lives. By combining authentic flavors, cutting-edge concepts, and a strong sense of purpose, the brand is poised to disrupt the billion-pound hot drinks and street food industry. With its rapid global expansion and unwavering commitment to excellence, Chaiiwala of London is well on its way to becoming a beloved household name worldwide.