Metal Supermarkets, the world’s largest supplier of small-quantity metals, has confirmed record sales increases for the full year ended December 31, 2025. It comes after 11 new store openings and an 87% Net Promoter Score (NPS), that measures customer satisfaction and loyalty.
The company sells a wide variety of metals including Aluminum, Hot-Rolled Steel, Cold-Rolled Steel, Stainless Steel, Alloy Steel, Galvanized Steel, Tool Steel, Brass, Bronze and Copper. With highly specialized staff, customers can get the metal they need, cut to size, with a wide variety of value-added metal processing services available, including Production Cutting, Shearing, Plate Cutting, Bending, Drilling, Hole Punching, Notching, Delivery and more.
Compared to 2024, the company achieved a 14.7% sales increase, marking the 12th straight year of record-breaking revenue. This was largely driven by a 5.3% increase in invoice count and a 16.8% increase in digital sales. Additionally, 71 Metal Supermarkets stores earned an NPS of 90% or above on a three-month basis, bringing the year-end NPS to 87%, indicating a high level of customer satisfaction and loyalty across Metal Supermarkets stores.
“We are incredibly proud of our franchisees, whose dedication, hard work and commitment to customer satisfaction helped us reach record-breaking achievements in 2025,” said Ryan Pryznyk, President and CEO of Metal Supermarkets. “As we head into 2026, Metal Supermarkets is well-positioned to build on this success as we continue to deliver greater value to our customers, while expanding to provide the same great service in new markets.”
In 2025, Metal Supermarkets opened 11 new stores across the United States and Canada: Manchester, NH; Delray Beach, FL; San Antonio, TX; Melbourne, FL; Akron, OH; Monroeville, PA; Columbia, SC; Huntsville, AL; Hartford, CT; Worcester, MA; and Bridgeport, CT. With the network total now at over 140 stores, including 4 stores that opened in January, Metal Supermarkets’ growth will continue in 2026 with over 11 stores in its development pipeline.
The year also saw the company announce its revamped Metal My Way contest, celebrating the versatility and craftsmanship of metalworking, fabricating and design. Now called Metal My Way: Everyday, the 11th -annual contest is now accepting entries from metal enthusiasts around the world for a full 12 months instead of the previous one-month entry period.
After another year of strong performance, the company unsurprisingly says it is well-positioned to continue its growth, building on a strong foundation of operational excellence, customer loyalty and sustained demand for quality metals. Known for its convenience, efficiency, product variety and dedication to quality customer service, the company will continue to focus on enhancing the customer experience while expanding into additional North American markets in 2026.
